Ana was born in Sao Miguel, Azores and raised in Toronto. She is fluent in English, Portuguese and an understanding of the Spanish language. With over 10 years experience in customer service in the restaurant industry and auto industry, she then decided to change paths and attend Medix College where she received her diploma as a Level II Dental Assistant in 2016. Shortly after became a member of the Ontario Dental Assisting Association, Ana was then given the opportunity to join the TLD team where she has administered her knowledge and has gain much more experience working alongside Dr. Joo and Associates. Ana has experience in all chair side assisting procedures from Dental restoration, Cosmetic, Orthodontics, Oral Surgery, Pediatric, Nitrous oxide and IV sedation. Out of all her chair side assisting procedure Ana enjoys mostly Oral surgery, not only the procedure itself but from the emotional and positive outcome of the patients when they receive their new smile. Like many of the patients Ana too has overcome her dentalphobia. Since then she has been helping patient's by recognizing the possible source of their fears and help them identify and overcome their dental phobia. Ana will take that moment to understand what you are afraid of and figure out the best way to help you cope. When not at the clinic Ana dedicates her time to her daughter, hubby and family making new memories.